The HPA solution is a full homelessness management system, which assists staff in giving both housing advice and homelessness prevention information, as well as tracking and managing Homeless Applications.

All the information captured can be reported on using our inbuilt reporting tools. So for example, demographic analysis of the homeless population by criteria such as such as age and ethnicity is possible. On a case by case basis, officers can view what advice has already been delivered, and can be prompted as to appropriate advice that should be considered. From a overall service provision viewpoint it is easy to assess which types of advice are having an impact and which are not.

The system captures ALL of the information required for the P1E. As such the returns which can take weeks or longer to complete, are produced in just seconds. There is also an option to have a public facing version, which allows the applicant to access to all the advice they have received to date, providing the needed level of transparency and clarity.