Our Online application solution can of course be extended to provide complete Housing Register functionality. Increasingly our customers are looking to make savings in their corporate IT costs, and replacing costly and expensive housing application systems is a simple and effective way of doing so.
In essence the Customer database becomes the Housing Register. All automatic registrations and permissible updates to the register are provided by the Online application.
The system can be configured to allow certain pieces of information to be automatically updated in the customers record, (such as mobile phone details etc.), or set to a pending status requiring an officer to vet the change (such as the addition of a family member) from the web site. Quick capture interfaces can be created to allow paper application forms to be rapidly entered. The systems inbuilt workflow processing can be configured to carry out the housing register maintenance functions via a number of channels. For example re-registration can be carried out by automatically emailing customers and asking them to confirm or update their details. As with all of our solutions, the Housing Register is fully hosted and managed by us in our secure data centres. As such you do not need to purchase hardware or any operating software, all backup and management and upgrades are taken care of by us, leading to substantial cost savings for our customers.